Hotel Policy and Terms & Conditions

Hotel Casona de San Andrés policy

Cancellations should be made directly to the hotel AT LEAST 48 HOURS before your expected arrival day. If you fail to do this or in case of no-show, you will be charged the first night’s accommodation cost. Deposit and booking fee (where charged) are NON-refundable.

Reservations for stays of 4 nights or longer and 2 or more rooms you will be charged the first night’s accommodation cost as a guarantee deposit. In case of cancellation AT LEAST 48 HOURS before your expected arrival day, this deposit will be refunded.

Bankholidays – Easter – Fairs and other festivities:
Cancellations should be made directly to the hotel AT LEAST 7 DAYS before your expected arrival day. If you fail to do this or in case of no-show, you will be charged the first night’s accommodation cost. Deposit and booking fee (where charged) are NON-refundable.

Please note, that you will find the hotel’s contact details on the confirmation email that you will receive after completing your booking.

How to Cancel
The booking confirmation email that you will receive on completing your booking will contain full details on how to cancel your booking online

Terms & Conditions
You should carefully review the terms & conditions of this booking by clicking here. you must accept the terms & conditions before your booking can be completed